Frequently Asked Questions

This case is known as Stan Sinitsa v. CUSO Financial Services, L.P., Case No. VCU326251 pending in California Superior Court, County of Tulare. The person who sued is called the “Plaintiff,” and the company he sued, CUSO Financial Service, L.P., is known as the “Defendant” in this case. Plaintiff filed the Lawsuit against Defendant, on behalf of himself and all others whose Personal Identification information and data was stored in CUSO’s systems at the time of the Cybersecurity Incident.

On January 19^th, 2024, Defendant CUSO became aware of a cybersecurity incident involving a third-party service provider between December 19, 2023, and January 19, 2024. In October 2024, following the completion of its investigation, CUSO sent notice of the Cybersecurity Incident to those individuals whose information may have been compromised in the Cybersecurity Incident.”). CUSO denies all material allegations in the Action, including any allegations of negligence, fault, wrongdoing, or liability.

The Settlement Class consists of the following Subclasses:

• Nationwide Class: All persons whose personal identification information and data was stored in CUSO’s systems at the time of the Cybersecurity Incident that occurred between December 19, 2023, and January 19, 2024, and who were impacted by the cybersecurity incident.
• California Subclass: All members of the Nationwide Class who are also California residents at the time of the Cybersecurity Incident that occurred between December 19, 2023, and January 19, 2024.

The proposed Settlement will provide the following benefits to Settlement Class Members:

Credit Monitoring Services: Credit Monitoring Services will be provided by IDX and include two (2) years of three-bureau credit monitoring with Credit Monitoring & Alerts, CyberScan Dark Web Monitoring, $1M Reimbursement Insurance, Fully Managed Identity Restoration, Member Advisory Services, Lost Wallet Assistance, and immediate support to class members who elect credit monitoring services.

Reimbursement of Documented Losses: Settlement Class Members may submit a claim for reimbursement upon presentment of reasonable Documented Losses, up to a maximum of $5,000, arising from the Cybersecurity Incident. Documented Losses are unreimbursed costs or expenditures incurred by a Settlement Class Member that are fairly traceable to the Cybersecurity Incident including, without limitation, the following: (i) unreimbursed costs, expenses, losses or charges incurred as a result of identity theft or identity fraud, falsified tax returns, or other misuse of Class Member’s Private Information; (ii) costs incurred on or after December 19, 2023, associated with purchasing or extending additional credit monitoring or identity theft protection services and/or accessing or freezing/unfreezing credit reports with any credit reporting agency; and (iii) other miscellaneous expenses incurred related to any Documented Losses.

California Statutory Cash Payment: In addition to, or in the alternative to, making Claims for Documented Losses, California Subclass Members may elect to receive a statutory cash payment of up to $100 on a claims-made basis.  To be eligible, California Subclass Members must provide documentation of their residence in California on December 19, 2023.

Residual Cash Payment: In addition to, or in the alternative to, making Claims for Documented Losses and/or Claims for a California Statutory Cash Payment, Settlement Class Members may elect to receive a Cash Payment of up to $599 on a claims-made basis. The amount received will depend on the number of approved claims and may be less than $599. This payment will be calculated pro rata from funds remaining after Credit Monitoring Services, Documented Loss payments, California Statutory Payments, attorneys’ fees, and administrative costs.

Claims will be subject to review for completeness and plausibility by the Settlement Administrator.

By submitting a valid Claim Form by November 16, 2026.

You can submit a Claim Form online using the Claim Number and PIN found in the notice you received in the mail or download a Claim Form at the website and send it in by mail.

The fastest way to submit your Claim Form is online. If you prefer, you can download the Claim Form here and mail it to the Settlement Administrator at: CUSO Data Settlement, c/o Analytics Consulting LLC, PO Box 2010, Chanhassen, MN 55317-2010.

All Claim Forms will be reviewed by the Settlement Administrator for completeness and plausibility. Additional information may be requested from any claimant.  If the required information is not provided in the time required, the claim will be considered invalid and will not be paid.

Unless you opt out of the settlement, you are automatically part of the settlement. If you do nothing, you will not get a payment from this settlement, and you will give up the right to sue, continue to sue, or be part of another lawsuit against CUSO related to the legal claims resolved by this settlement. This includes releasing all claims, known and unknown, arising from the Cybersecurity Incident, including waiving rights under California Civil Code §1542.

You can update your address when you submit a claim form.  If your address changes after you submit your claim form, you can email the Settlement Administrator at CUSOCybersecurityIncident@noticeadministrator.com to update your address, providing your name, claim number, old address, and new address.

Alternatively, you can send a letter by mail to:

CUSO Cybersecurity Incident Settlement
c/o Claims Administrator
PO Box 2010
Chanhassen, MN 55317-2010

If you still have questions, you may call the Settlement Administrator toll-free at 866-356-5835 or email them at CUSOCybersecurityIncident@noticeadministrator.com.

Complete details are provided in the Settlement Agreement. The Settlement Agreement and other related documents are available on the Important Case Documents page. You can also write with questions to:

CUSO Cybersecurity Incident Settlement
c/o Claims Administrator
PO Box 2010
Chanhassen, MN 55317-2010